A handwritten message engraved on your special necklace for couples in love

material

Our jewelry is made from high-quality stainless steel. This makes it extremely durable, water-resistant, and colorfast. This ensures that your piece of jewelry lasts as long as possible and remains beautiful.

Our jewelry is available in 3 color variations:

• silver: stainless steel
• rose gold: coating made of rose gold
• yellow gold: coating made of yellow gold

Since stainless steel doesn't rust or tarnish, you only need to polish it with a soft cloth if it gets dirty. For more stubborn dirt, you can also clean your piece of jewelry with lukewarm water and a little soap or dish soap.

Showering or swimming is perfectly possible with the piece of jewelry, as the material is water-resistant.

1. My breed isn't listed. What now?

We're sorry to hear that! We're constantly working to expand our selection. Please get in touch and we'll see what we can do in the short term.

2. How long does shipping take?

Our current shipping time is 3-5 business days. Occasionally, delays may occur with shipping providers (due to weather conditions, etc.), which are beyond our control. Therefore, our shipping information is only an estimate and not a guarantee.

3. Can emojis and other characters be printed?

Unfortunately, emojis, Chinese or Cyrillic characters, and other special characters cannot be printed. If these are selected, they will be displayed as spaces when printed.

4. What do I need to consider when selecting my photos?

When selecting photos, please ensure good lighting (daylight is better than flash), sharpness, and that the photo has not been edited. Please note that we cannot review every order, and therefore the selection of photos is the customer's responsibility.

If you have any further questions, please feel free to contact us via email, our contact form, or our chat.

5. How can I pay?

All of the payment providers we use offer buyer protection.
You have the option to choose one of the following payment methods:

• Pay with Klarna
• PayPal
• Visa
• Mastercard
• American Express
• Instant bank transfer

Should something go wrong during the payment process, please use our contact form in the Help Center or simply contact us at service@personalizepalace.de, we will definitely find a solution.

6. What are the delivery costs?

Within Germany, we ship all our packages for €4.95 with tracking. Packages to other EU countries cost €7.95. You will receive the tracking number by email upon shipment.

And for orders over €50, you'll even receive your packages without any annoying shipping costs!

Manufacturer: Personalize Palace, Strohmathen 5, 15711 Königs Wusterhausen, Germany
Email: info@personalizepalace.de
Product identifier: A handwritten message engraved on your special necklace for couples in love

Warning: -